| What
ACH formats does EZ-Direct Deposit® support? |
EZ-Direct Deposit®
for Windows current supports the PPD and CCD format, and other formats are
available.
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| My
Bank cannot process ACH Transactions. Can you provide this service
for my company? |
Yes,
in conjunction with our EZ-Direct
Deposit software product, we provide ACH processing services to
process you Direct Deposit requests. Please contact us for more
information about this very affordable service at 800-214-8794 or fill
out our Request for
Information form.
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| Is
there a limit to number of pays I can make for a single check? |
EZ-Direct
Deposit has no limit to the number of Bank Accounts that a check can
be distributed among
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| Can
I submit Child care Payments to the State without having to write a
check for each employee? |
EZ-Direct
Deposit gives you the ability to electronically submit Child Care
Payments through the ACH network. There is no need to write a
separate check for each employee to each authority.
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| Is
there a limit to number of financial institutions I can send a pay to
for each check? |
EZ-Direct
Deposit has no limit to the number of Financial Institutions that a
check can be distributed to.
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| Are
there ongoing costs for EZ-Direct Deposit® software? Are there any costs for
transactions? Are there any transaction fees for checks not paid, etc.? |
There
are no on-going fees or transaction costs from Coastal Software &
Consulting. Service firms that
use EZ-Direct Deposit® to provide an ACH service to other firms will probably
charge fees. Of course, if you are the firm that buys EZ-Direct Deposit®
then
the only transaction costs would be from your bank or credit union
that will be "originating" the ACH for you and passing it to
the Federal Reserve for distribution to all of your customers' or
employees' banks and credit unions.
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| We
want to provide EZ-Direct Deposit® to our customers, do you offer volume
discounts? |
Yes,
please contact us for our volume discount schedule
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| Do
you accept credit card payment for EZ-Direct Deposit®? |
Yes,
we currently accept VISA, MasterCard, American Express and PayPal payments. Please
give us a call at 800-214-8794 to place your order.

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| Is
EZ-Direct Deposit® compatible with Microsoft Windows®? |
Yes,
it runs under
Windows 95 ® , 98®, 2000®, Windows NT ®,
Windows XP and
Windows 2000.
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| I
provide payroll services for a number of small businesses, can EZ-Direct Deposit®
be used to create output files for different banks? |
EZ-Direct Deposit®
offers multi-origination bank capability. A template is simply created
that contains the originating bank information for each of your
customers.
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| What
type of output is created? Does your package send the file by modem? |
ACH
files are written to the hard disk or a diskette. The files can then
be transmitted using Microsoft's HyperTerminal, Terminal, your Bank's
web site, or any other
free/fee file transfer program that you have. Alternatively, the file
can be hand-delivered on a diskette to your originating financial
institution.
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| Does
EZ-Direct Deposit® work with ODBC databases? |
EZ-Direct Deposit®,
out of the box, does not import data directly from an ODBC database,
but it can be modified to do so. Please contact us for more
information.
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| What
type of technical support is available? |
Technical
support is available for 60 days from the date of purchase at no
charge.
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| What
is your refund policy? |
Click
here to view the EZ-Direct Deposit Return / Refund
Policy.
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